A few days back, Dennis discussed the need for Just One Version of the Truth – the need for sanity in knowing where the facts that matter are stored, reliably, always, definitively.

Along that same vein, here’s another culprit: email.  Information stored in an email system is a disaster waiting to happen, a virtual sword of Damocles: how often does something slip and you later find the email that was supposed to alert you to the hazardous material recall–with the “obvious” subject sorry I missed you at lunch?   How long have you spent searching through emails knowing one of the replies to a reply by somebody had the piece of information you need? Continue reading →