I don’t know about you, but when I start a new RPG game, I really enjoy the part where I get to create my character. Okay, “create” is not the right word because I’m not drawing anyone from scratch. However, I am given choices for body shape, face shape, hair style and color, eye shape and color, voice, etc. By the time I am done selecting my choices, I have a unique character.
When you are considering a new project management system, you should question and investigate how much you can make it your own. You may hear words like “configure” and “customize” thrown around and wonder what, exactly, they mean. To be honest, many software vendors (Spitfire Management included) use these words a little too interchangeably, even though they mean different things. Ask for clarification when necessary.