It is going back about 26 years now since I had a conversation with a client of mine about why it was so hard to make the simplest change to the software that I was developing for him. After all, he only wanted a few “little” things on the screen changed, so he couldn’t understand how it could be so difficult.
So, I started to explain to him about data and tables and memory variables, etc., none of which resonated with him. He still didn’t see how it could possibly take so long to do so little.
Tweet