Included Free: Runs in the Cloud

freeWe saw one of those signs while out shopping this weekend: “We’ll beat the competitor’s price or its FREE!”.    So we enjoyed a good chuckle, because who is going to give anything away for free?  But they got to use the word “FREE”, and I guess that’s all that matters. Along the same vein, today’s spam included one with the subject “Harness the Speed and Security of the Cloud”.   Another chuckle for me…but I don’t think that was the goal of the sender.

The Wikipedia entry on Cloud Computing admits that the popularity of the term “can be attributed to its use in marketing”.   We recognize that emphasizing being a “cloud solution” can be marketing hype and so we don’t talk about “the cloud” as often as we talk about our features.

At Spitfire we are all about the functionality of our Spitfire Project Management System. A very significant portion of that functionality was created as a direct result of listening to our users.  We are proud of both that functionality and the technological foundation that has allowed us to build an amazing feature set in our software.  So, we talk about our features.  A lot.

We don’t want to stop focusing on those features–and we promise we never will–but that same technological foundation that supports all those features was also designed to scale really, really well.  Therefore, I’m taking a moment today to emphasize that, yes, of course, the Spitfire Project Management System runs “in the cloud”, and that is equally true whether you think that means Software as a Service (SaaS) or software that scales incredibly well and runs on redundant virtual servers not tied to any local footprint. Continue reading

“You guys are so darn cool!”

new enhancements make clients happyThe quote above came from a client recently.  Why was he so happy?  Because he had sent an enhancement request to Support and Support was able to tell him “we’ve already added that in our latest version”.

While we get many ideas from clients on how to improve our software (and I know that Development considers each suggestion), sometimes we come up with ideas ourselves in anticipation of our client’s needs.  And by “we” I do mean everyone at Spitfire Management.  As we teach the Spitfire Project Management System, as we answer questions about it and demo it and document it and implement it, we all think of ways that the system could work better.  And we, ourselves, pass those ideas along to Development.

Sometimes those suggestions are not even major enhancements, but rather little tweaks that make it easier and faster for our clients to get work done. Because, really, that’s what it’s all about, isn’t it?

What functionality do you look for in a project management system?  What user-interface features make work easier for you?  What makes you think, “Now, that would be cool!”? You never know; it may already be on our drawing board.