We CAN learn from our mistakes…providing our project management system delivers the goods!
Through their research “Forensic Project Management: An Exploratory Examination of the Causal Behavior of Design-Induced Rework,” Peter E. D. Love, David J. Edwards and Zahir Irani found, on average, that rework contributed 52% of a project’s total cost overrun, and concluded that “having to unnecessarily repeat activities or processes that were incorrectly implemented the first time within a project can adversely affect the profitability, performance, and reputation of those organization(s) involved; as well as a project’s organizational and social fabric.”
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